PM/2 for Windows 

Product Information FAQS: 

• Can PM/2 for Windows import data from PM/2 for DOS?
• Is Electronic Claims Submission available in PM/2 for Windows?

Technical Support FAQs: 

• How do I move my system from an old computer to a new one?
• I've lost my PM/2 password, or my password no longer works. How do I get into my system?

PM/2 for DOS 

Product Information FAQS: 

• Can PM/2 for DOS run under Win95 and Win98?
• What about the Year 2000 problem?
• Has PM/2 for DOS been updated to the 1998 CPT codes?
• Has PM/2 for DOS been updated to the 1998 revisions of the HCFA-1500 form?

Technical Support FAQs: 

• How do I recover from the "1010" error message?
• How do I recover from the "Variable does not exist:  G_xxxxxx" error message?
• How do I reindex my data if I get a "Can't pack/reindex with SHARE.EXE" error message?
• How can I load my backup data if I can't get into the program?
• I'm trying to add a new insurance carrier and receive the error message "DBFCMX/1021 Data width error".  How do I recover from this problem?
• I've lost my PM/2 password, or my password no longer works. How do I get into my system?
• I'm trying to post an insurance payment via Open Item Posting and the system incorrectly tells me that there are no visits on file for the given dates of service.
• How do I move my system from an old computer to a new one?
• I’m getting strange symbols instead of boxes and lines on my statements.  How do I fix this?
• I have resigned from all my PPOs and wish to notify my active patients of this.  How do I generate a list of patients seen since a given date?
• How do I fix the error message “BASE/1132  Bound error” occurring at approximately line 673 in procedure OPENITEMPO, which occurs while I am trying to post insurance payments using Open Item Posting?

Contact infomation: