FAQ's

PM/2 for DOS Technical Support FAQ pages 

• Q:  I’m getting strange symbols instead of boxes and lines on my statements.  How do I fix this?

A:  This can happen when printing on the Hewlett-Packard Laserjet family of printers if the wrong driver or the wrong symbol set has been selected.  Here are the steps to resolving the problem:

(1)     Make certain that you have selected printer #1, the HP Laserjet/Deskjet series, within the Utilities/Setup/Printer Type menu option.

(2)      If your Laserjet has a physical menu control on its front panel, then go through the menus until you come to the Symbol Set option, and change the setting from the default “Roman-9” to the required “PC-8” setting.

(3)      If your Laserjet has no physical menu control, then the settings are established via Windows.  In Windows, click Start, Settings, Printers, and then click the icon corresponding to your Laserjet.  Go through the software options in the Laserjet window until you find the Symbol Set options, and select PC-8 as per step (2) above.

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