FAQ's

PM/2 for DOS Technical Support FAQ pages 

• Q:  I�m getting strange symbols instead of boxes and lines on my statements.� How do I fix this?

A:  This can happen when printing on the Hewlett-Packard Laserjet family of printers if the wrong driver or the wrong symbol set has been selected.� Here are the steps to resolving the problem:

(1)     Make certain that you have selected printer #1, the HP Laserjet/Deskjet series, within the Utilities/Setup/Printer Type menu option.

(2)      If your Laserjet has a physical menu control on its front panel, then go through the menus until you come to the Symbol Set option, and change the setting from the default �Roman-9� to the required �PC-8� setting.

(3)      If your Laserjet has no physical menu control, then the settings are established via Windows.� In Windows, click Start, Settings, Printers, and then click the icon corresponding to your Laserjet.� Go through the software options in the Laserjet window until you find the Symbol Set options, and select PC-8 as per step (2) above.

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